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Balkan Crest & Spa

Tiranë, Albania

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Phone: +355 696 023 644

Popular Questions
Frequently Asked Questions

Find quick answers about bookings, wellness, and on-property services. Our team is available 24/7 if you need anything else.

  • Do you have any discount codes?

    Yes—during select periods we share promo codes on our official channels.

  • How can I get in touch with the hotel?

    Use the contact form on our site, email [email protected], or call Reception at +355 696023644 (24/7)

  • Can I cancel my reservation?

    Yes—free cancellation up to 48 hours before check-in

  • Do you have a spa?

    Yes—Balkan Crest features a full Spa & Wellness with sauna, massage, and beauty treatments.

  • Is there an indoor pool? What are the hours?

    Yes—our indoor pool is kept at 35°C and open 07:00–23:00; swimming lessons are available.

  • Do you offer airport transfers?

    Yes—airport pickup can be arranged for an additional fee.

  • Are children welcome?

    Yes—children are considered up to 12 years old.

  • Can I request late check-out?

    Yes—on request, subject to availability and a small fee.

  • Which payment methods do you accept?

    We accept standard payment methods and cryptocurrency.

  • Is breakfast included? Do you have Wi-Fi and parking?

    Yes—breakfast is included; we provide fiber internet and free parking.

  • Do you allow pets? Is smoking permitted?

    Smoking is not allowed and pets are not permitted.

  • Does the restaurant offer options for kids or vegan guests?

    Yes—Arcadia’s menu includes kid-friendly and vegan options alongside local and international wines.